Coaching

 

Fundamentals of coaching

Coaching overview

Coaching foundation and strategy

 

Coaching diverse employees

Personality styles

Trust relationships

 

The coaching process

The coach-employee relationship

Objectives, expectations, and goals

Performance evaluation

 

Communication

Verbal communication

Nonverbal communication

Effective questioning

 

Interpersonal meetings

Face-to-face communication

           Productive confrontations

Computer Training of America, Inc.

Telephone: (413) 283-7740

Toll Free: (877) 283-7740

Fax: (413) 283-7730

Web Site: www.computertrainingofamerica.com